Terms and Conditions of Service

OVERVIEW

This website is operated by Musye S.r.l. The terms “we,” “us,” and “our” throughout the site refer to Musye S.r.l..

Musye S.r.l. offers this website, along with all the information, tools, and services available therein, conditioned upon your acceptance of all terms, conditions, policies, and notices contained herein.

Visitando il nostro sito e/o acquistando qualcosa da noi, usufruisci del nostro “Servizio” e accetti di essere vincolato dai seguenti termini e condizioni (“Termini e condizioni del servizio”, “Termini”), che includono i termini, le condizioni e le informative aggiuntive citate nel presente documento e/o disponibili tramite collegamento ipertestuale. I presenti Termini e condizioni del servizio si applicano a tutti gli utenti del sito, compresi a titolo esemplificativo e non esaustivo visitatori, fornitori, clienti, commercianti e/o autori di commenti e altri contenuti.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Service. If you do not agree to the terms and conditions of this agreement, you may not access the website or use its services. If these Terms and Conditions of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features and tools added to the current store shall also be subject to the Terms and Conditions of Service. You can review the most current version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms and Conditions of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS AND CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have authorized us to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You may not distribute worms, viruses, or any other type of malicious code.

A breach of any provision of the Terms will result in an immediate termination of your right to use the Services.

SECTION 2 – GENERAL TERMS

We reserve the right to deny service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We will not be liable if information made available on this site is not accurate, complete, or current. The materials on this site are for informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more authoritative, accurate, complete, or current sources of information. Any reliance on information on this site is at your sole risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display accurate colors and images of the products in the store. However, we cannot guarantee that the colors that appear on your computer screen will be accurate.

We reserve the right (though not obligated to do so) to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of products or services we offer. Product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. The sale of any product or service through this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order we receive. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event of a change to or cancellation of an order, we may attempt to notify you via the email address, billing address, or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by wholesalers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other details, such as email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Refund and Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools which we do not monitor, control, or maintain.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms and conditions to which third-party tools apply.

We may also offer new services and/or features through the website in the future (for example, by introducing new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-party.

Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites. We do not warrant and have no liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-party.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through any third-party websites. Please carefully review the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, and questions regarding third-party products should be directed to the applicable third-party.

SECTION 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us, online, by email, by postal mail, or otherwise (collectively, “comments”)—for example, at our request, contest entries, or without a request from us, creative ideas, suggestions, proposals, plans, or other materials—you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may (but have no obligation to) monitor, edit, and remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violate any party’s intellectual property or these Terms of Service.

You agree to refrain from comments that infringe the rights of third parties, including copyright, trademark, privacy, personality, or other property rights. You also agree not to post comments that contain libelous or otherwise unlawful, abusive, or obscene material, or contain computer viruses or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you submit and their accuracy. We assume no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions by changing and updating information or canceling orders if any information in the Service or on a related website is inaccurate at any time (including after you have submitted your order) without prior notice.

We undertake no obligation to update, correct, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated date specified in the Service or on any related website should be construed as a guarantee that all information in the Service or on any related website is correct and up-to-date.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state laws, regulations, or local ordinances;
(d) to infringe upon or violate our or any third party’s intellectual property rights;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, age, national origin, or disability:
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or monitor the personal information of other users;
(i) to spam, phish, pharme, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses provisions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You acknowledge that we may occasionally suspend the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, and inability to use, the service is at your sole risk. The service and all products and services delivered through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including, but not limited to, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Musye S.r.l., its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise—arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Musye S.r.l. and its parents, subsidiaries, and affiliates, as well as its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is held to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, without affecting the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement.

These Terms of Service shall be effective unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

Furthermore, if in our sole judgment you breach, or we suspect that you have breached, any provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; accordingly, we may deny you access to the Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the writing part.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT

Any questions regarding the Terms of Service should be addressed to us at info.edu@giunti.it .

CONTRACT CONCLUSION AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE

Contracts for the sale of products on the website www.musye.com are considered concluded upon receipt of the customer’s purchase order by Musye srl and acceptance thereof. Musye srl will promptly send the customer a receipt of the customer’s purchase order.

By submitting their purchase order electronically, the customer declares that they have read and accepted these General Terms and Conditions of Sale and undertakes to observe and comply with them in their dealings with Musye srl

The customer is required to carefully read these General Terms and Conditions of Sale before submitting their purchase order. Submitting a purchase order implies their full knowledge and acceptance.

Finally, once the online purchase process has been completed, the customer is required to print and retain these General Terms and Conditions of Sale, which they have already read and accepted during the contract conclusion phase.

By submitting a Purchase Order, the Customer shall be deemed to have fully understood and accepted the Conditions of Sale and any additional information contained on the Site.

The order confirmation from Musye srl, sent to the Customer at the email address provided, will constitute acceptance of the contractual proposal.

The contract will be deemed concluded, and will be binding on both parties, when the order confirmation is sent to the Customer.

The order confirmation sent by email from Musye will contain the Product(s) purchased; the price; and the payment methods, in compliance with the provisions of Article 13 of Legislative Decree no. 70/03.

The Customer may verify the content of the concluded purchase contracts at any time using the order tracking function, which will allow them to access their order history. This data will be available for a period of 12 months from the date of delivery of the products.

Before submitting the purchase order, the unit cost of each selected item is summarized, as well as the total cost if purchasing multiple items.

Once the order is complete, the Customer will receive an email with a link to the order page where the purchased item will be available for download for a period specified in the order confirmation.

PAYMENT

The prices of the goods for sale are expressed in euros and include all applicable taxes and/or duties.

The price of the Product will be the one indicated on the website at the time of ordering. Therefore, any price increases or decreases, even those related to promotional sales before or after the purchase order, will not be affected.

PAYMENT METHODS

1. Credit card (Visa, Visa Electron, MasterCard, PostePay)

To pay by credit card, the Customer must provide the required information, which will be processed directly by the credit card issuers. The information will be encrypted using encryption systems that prevent its use by third parties.

Upon completion of the transaction, if successful, the payment system will send the Customer an email confirming the transaction and Musye an email authorizing delivery.

1. PayPal

For purchases paid for using PayPal, upon completion of the order, the Customer will be directed to the PayPal login page. If you don’t have PayPal access, you can still make a purchase by credit card, without having to register with PayPal. The order amount will be charged to your PayPal account directly upon completion of payment. At no point during the purchase process does Musye have access to the customer’s PayPal account information or the associated credit card. Since no data is transmitted, there is no possibility of this data being intercepted. Musye does not contain or store this data in any computer archive. For each transaction made with your PayPal account, you will receive a confirmation email from PayPal.

1. Teacher Card
2. Scalapay
   If you purchase with Scalapay, you receive your order immediately and pay in the number of installments you have chosen. You acknowledge that the installments will be assigned to Incremento SPV S.r.l., related parties, and their assignees, and you authorize such assignment

Domestic Shipping

Products will be delivered by courier, and delivery times will vary depending on the destination, the time the order is placed, and product availability. Availability will be indicated on the product information sheet.
For in-stock items, Musye will deliver to the express courier within 1 business day following receipt of the purchase order. The system will send the customer an email notification once shipment has been completed.
Barring unforeseen circumstances, delivery times within Italy are generally 2-3 business days from delivery to the courier. For hard-to-reach locations, such as mountain resorts, smaller islands, and remote suburbs, delivery times will be 4 business days. Please refer to the various product pages for precise information regarding shipping times.

The Customer can check the delivery status of the Products by entering their email address and password in the login area and selecting the “Order History” section.

Upon receipt of the product, the Customer must verify:
That the package is perfectly closed. Musye will apply two white plastic seals to each package to prevent unauthorized access. Customers are advised NOT to collect the package without the seals. If the package is damaged or damaged, the Customer must immediately report the complaint to the courier; otherwise, the Product will be considered delivered.
If the Customer is absent, the courier will leave a card (notice of delivery) with instructions for redelivery within the following 72 hours. After this time, the package will automatically be returned to the Musye warehouse

Shipping costs for deliveries within Italy are as follows:

The €19 free shipping charge only includes products that require shipping, not digital products.

It is not possible to specify a specific delivery date and/or time.
All our deliveries are handled by express couriers that do not offer this service. Therefore, when placing your order, please indicate an address where someone will always be available to collect the goods. We recommend specifying a different address (delivery address), such as a house with a concierge, an office, a shop, etc. You can change the delivery address either before confirming your order or when registering your details.

I costi di spedizione, per le consegne all’estero, saranno i seguenti:

Customers can purchase and receive products outside of Italy. Shipping costs vary from country to country, and payment is only possible by credit card (via PayPal) or through a PayPal account.
Shipping costs depend on the destination, which is calculated automatically and can be verified upon completion of the order, or before it is confirmed.

In foreign shipments, products may be subject to the imposition by national authorities of any customs duties, sales taxes and other charges that will be borne exclusively by the Customer.

Defective guarantees and products

Products purchased from the giuntiedu.it website are subject to the applicable regulations set forth in Articles 128 et seq. of Legislative Decree 206/05 on sales contracts and guarantees relating to consumer goods.
This guarantee will apply to the product that has defects in conformity and/or malfunctions not found at the time of purchase, provided that the product itself is used correctly and with due diligence, that is, in compliance with its intended purpose and with what is provided for in any technical documentation, in compliance with the various operating rules indicated therein.
At the time of ordering, the Customer is in any case required to verify the requirements of the Product he intends to purchase.
In case of defects, the customer is invited to report the anomaly of the Product received, writing to the email address info@musye.com
In the case of authorization to return the defective Product, the Customer is invited to send, using at his choice a Courier or the Italian Post Office, the Product to Musye – Via Bolognese, 165 – 50139 Firenze (FI), carefully packing it in the original Product packaging and inserting inside it the copy of the purchase invoice and an indication showing the ORDER ID.

The replacement Product will only be shipped by Musye after receipt of the defective Product.

In the event that the Product is no longer available, Musye will proceed, by bank transfer, with the refund relating to the cost indicated in the purchase order and the shipping costs, within 14 working days following the receipt of the defective Product.

RIGHT OF WITHDRAWAL

The Customer may exercise the right of withdrawal within 14 days of receiving the Product

The Customer must ship the Product at their own expense to Musye – Via Bolognese, 165 – 50139 Florence (FI), carefully packaged in its original packaging, including a note stating: RETURN OF ORDER ORDER ID (insert order ID) – REFUNDABLE.

However, with regard to clinical trials or school assessments, the right of withdrawal may be exercised only if the purchased product is incomplete or does not correspond to the order placed, as this is material protected by international intellectual property laws.

In any case, the right of withdrawal cannot be exercised if the returned product 1) has been used, 2) is not intact, 3) is missing the original packaging, or 4) is missing integral parts of the product or is damaged for reasons other than transport.

Upon the Customer’s valid exercise of their right of withdrawal, Musye will refund the full amount paid via a voucher to be spent on the Musye website, excluding shipping costs.

 RIGHT OF WITHDRAWAL FOR TRANSACTIONS MADE WITH A TEACHER’S CARD

Please contact info@musye.com for further information before taking any further action.

RIGHT OF WITHDRAWAL FOR DIGITAL RESOURCES

Pursuant to the New European Directive 2011/83/EU on Consumer Rights, the consumer loses the right to withdraw from the contract when downloading has begun with the consumer’s consent. Such digital products, since they are downloaded to a computer, phone, or other storage device, are not subject to the right of withdrawal.